The Art of Persuasion: Listening with Intent

December 21, 2021 pwm1

When people talk, listen completely.

—Ernest Hemingway, writing For Whom the Bell Tolls (1939, by Lloyd Arnold; Public Domain)

We have all been there: while talking to someone, we can sense that our words are flying right by them. Perhaps they are considering what they will say next, or maybe they simply do not care what we have to say. Character is revealed by the way we listen to others. Listen intently, let the speaker see that you value their words, and you will gain an ally. Show disinterest, and you have unwittingly made an enemy. 

—Mike Hazell

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